How to get a refund from the Google Play Store – Make sure to check out the Google Play Store refund policies in order to get the best deal on your purchase. Not sure what in-app purchase you made or how to request a refund? Don’t worry, we’ve got all the answers for you in this blog post. From finding out how long it takes to receive your refund to the required documents you need, we’ll guide you through the entire process in a Fast and easy way.
Even the Android phones around are nothing without an app store fortunately for Android fans, the Google Play Store is the largest phone app market, with over 2 million of the best Android apps able for download. If the app exist, there is a good chance it is on the Play Store except Fort Nite, but that is a different story.
It is easy to imagine that there are a fair few low-quality, buggy, or incompatible app. If you were unlucky enough to spend money on an app that is giving you headache or you just found the app cheapest some where else you will be glad to know that the Play Store refund policy is actually pretty good.
Easy way to get a refund From the Google Play Store
The Google Play Store’s refund policy is clear you can instant cancel and refund a Play Store purchase within 48 hour. After reward, the app will be uninstalled, and your fund will be returned to the payment method you used to purchase.
You can access a Play Store refund request on mobile or via a desktop web browser, so we have put together hand guide for both scenario.
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Google Play Store Refund Process Details:
| Brand Name | Google Play store |
| Refund Process | Click Here to get Refund |
| Category | How to Guides? |
| Official Site | play.google.com |
How to request a Google Play Store refund on mobile?
Since you probable made the purchase on smart phone, and the Play Store was large design with smart phone in mind, the easy way to get your refund is via smart phone.
Simple follow the step below, and you should be available to get a refund no problem as long as you are still within the 48-hours window for refund through the Play Store.
- On any Android mobile link to the account you made the purchase from, go to the Play Store page of the item you purchase and hit the Refund button.
- In the pop-up that appear, click Request refund to confirm.
- After confirm the refund, you will receive an email confirm your refund request was process and the fund will be refund.
Request a refund is fair hassle-free, but check your bank statement is always a good idea to ensure the fund get refund. If there are any issue with the refund request, you should contact the Google Play Store support team.
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How to request a refund using a desktop?
Mobile is not the only way to get your money back. You can request a refund from the desktop version of the Google Play Store by going through the Google Support page or direct through the Play Store. The method use the support page is the simple, but let have a look at that first to get an idea of what you should expect-
- Go to the Google Play Help topic about request a refund.
- Tap the Request a refund button this will take you to a page that link to the refund policy.
- Tap the big blue Continue button toward the bottom of the page.
- The page will prompt you to confirm your Google account. Select Yes and tap the Continue on button at the bottom of the page to see your recent purchase.
- Selecting No and tap Continue will give you a link and a prompt to log in to the correct Google account.
- Select the purchase you want to be refund and tap Continue to go to a confirm page.
- Select the apply reason for your refund request and tap Continue again.
- The next page will also ask for a reason for your cancellation. However, you have to type text into a field before the Continue button turn blue. Describe your issue and tap Request a refund to finally complete the process
With any luck, you will receive an email confirmation that your refund will be process, and you must go on your merry way.
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How to request a refund for an in-app purchase?
If you have ever let your child play a game on your mobile, you are well aware of the danger of in-app purchase. It is easy to accident get a charge for an app you did not want if your little one accidentally open the Play Store or make a purchase from with in an app.
Google handle in-app purchase the same way as regular app purchase through the Play Store. If you need to get a refund for an in-app purchases, it should appear in the transaction list mentioned above in step five where you must use the process we describe here to request a refund.
How to request a refund for a purchase older than 48 hours?
If the app or in-app purchase you are try to refund does not appear in the transaction list, the 48-hour refund period has lapsed, and thing are about to get a little more complicated. To request a refund of a purchase for which the refund period lapsed, you must need to contact Google Support or the app developer direct and ask for assistance.
To contact the app developer, go to the app Play Store page and click Developer contact to expand the developer contact information.
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Check the status or history of a refund
If you request a refund and for some reason did not notice the money being refund, or the refund has not reflected in your bank account just yet, you must check the status of your refund. To check the status of a Google Play Store refund.
- Open this Google support page and follow the on-display prompt to track your refund request.
- Confirm the email address you made the purchase with.
- If you are login into the Google account you use for the purchase and refund, Google will simple ask you to confirm or change the account.
- Once you have the correct account select, select Review processed refunds or Under review.
- Click Continue, and you will see a list of all the refund that match the category.
If all goes good, you should be available to refund your purchase.
Get that money back
If you do not receive an email or the refund request is canceled, you should contact customer care for human assistance. With your refund in hand, or in email id, you must explore other amazing app options. Great apps are out there.
Conclusion
With so many options available in the Google Play Store, it can be difficult to know how to refund an item. Thankfully, the blog has outlined the steps you need to take in order to refund an item from the store in a fast and efficient manner. Make sure to follow the instructions listed above to get your refund processed as soon as possible.
Frequently Asked Questions
How do I know if I'm eligible for a Google Playstore refund?
You can get a refund via Google Play if you've bought an app or made an in-app purchase within the last 48 hours. You might be able to get a refund for movies, books, or other items you've purchased more than 48 hours after your purchase.
How long does a refund request usually take?
Refunds for purchases on the Google Playstore usually take about 7 days to be processed. This is the average time it takes for a credit card refund to be sent back to the customer.
How do I get a refund on the Play Store?
Step 1: Log in to your Google account (you may already be logged in) by navigating to your Play Store account in your browser. Step 2: From the top menu, click Order History from the left-hand menu and scroll to Account in the bottom menu. Next, you'll want to locate the content you want to retrieve. Step 3: Pick a Refund Request.
How do I ask for a refund via email?
I'm sending this message to draw your attention to the refund for the item I purchased from your website. On January 25th, I placed an order for a saree costing Rs. 5,499 with Order Id 654321, but I received a faulty item that I had requested a exchange for.
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